Terms & Conditions

 Date: [21-01-2026]

Welcome to Home & Estate Maintenance Solutions (“we”, “our”, “us”). By accessing our website or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Services

We provide property maintenance services including but not limited to plumbing, electrical, roofing, heating & cooling, property maintenance, cleaning, security installations, and handyman services.

All services are provided subject to availability, site conditions, and confirmation of scope.

2. Quotes & Pricing

• Quotes are based on the information provided at the time and may change if the scope of work varies.
• Quotes are valid for a limited period unless otherwise stated.
• Additional work required beyond the agreed scope may incur extra charges.
• All prices are in Australian Dollars (AUD) unless stated otherwise.

3. Bookings & Cancellations

• Bookings are confirmed once accepted by us.
• Cancellations or rescheduling should be made with reasonable notice.
• Late cancellations or no-shows may incur a call-out or cancellation fee.

4. Payments

• Payment terms will be communicated at the time of booking or invoicing.
• Payment is due within the specified timeframe on the invoice.
• Late payments may incur additional fees or suspension of services.

5. Emergency Services

We offer emergency services where available. Response times may vary based on demand, location, and safety conditions. Emergency call-outs may attract higher rates.

6. Access & Safety

• Clients must provide safe and reasonable access to the property.
• Any known hazards (electrical, structural, asbestos, etc.) must be disclosed prior to work commencing.
• We reserve the right to suspend or refuse work if safety risks are identified.

7. Compliance & Licensing

• All work is carried out in accordance with applicable Australian Standards, building codes, and safety regulations.
• We hold appropriate licences and insurance for the services provided.

8. Warranties & Workmanship

• We stand by the quality of our workmanship.
• Any applicable warranties will be provided in accordance with manufacturer or service agreements.
• Warranties do not cover damage caused by misuse, neglect, or third-party interference.

9. Liability

• We are not liable for pre-existing faults, hidden defects, or issues beyond our control.
• Our liability is limited to the extent permitted by law.
• We are not responsible for indirect or consequential losses.

10. Property Damage

We take reasonable care when carrying out work. Any damage caused directly by our services will be addressed in accordance with our insurance and assessment processes.

11. Website Use

• Content on this website is for general information only.
• We do not guarantee accuracy, completeness, or suitability for specific purposes.
• Unauthorised use of website content is prohibited.

12. Privacy

Use of our website and services is subject to our Privacy Policy, which outlines how personal information is collected and used.

13. Changes to Terms

We may update these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date.

14. Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

15. Contact Us

For questions regarding these Terms & Conditions, please contact:

Home & Estate Maintenance Solutions
📧 Email: info@homeandestate.com.au
📞 Phone: +61 416 057 899